Cancellation & Refund Policy

Last updated: [April 2026]

Thank you for shopping with G&G Men.

This policy explains how order cancellations, returns, exchanges, and refunds are handled.

1. Order Cancellation

Cancellation Before Shipping

You may cancel your order before it is shipped.

To request cancellation, contact us immediately with your Order ID:

• Email: [email protected]
• Phone / WhatsApp: +91 9846609730

If the order has not been shipped, a full refund will be processed.

Cancellation After Shipping

Once an order has been shipped, it cannot be cancelled.

However, you may request a return after delivery (see Return Policy below).

2. Return Eligibility

We accept returns under the following conditions:

• Return request must be made within 7 days of delivery
• Item must be unused, unwashed, and unworn
• Original tags and packaging must be intact
• Product must be in resaleable condition

Returns that do not meet these conditions may not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

• Products purchased during clearance or final sale
• Items damaged due to misuse or improper handling
• Products returned without original packaging or tags

4. Return Process

To request a return:

1. Email or WhatsApp us with:

• Order ID
• Reason for return
• Product photos (if damaged/defective)

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2. Our team will confirm the return request and provide instructions.
3. Once the product is received and inspected, the refund/exchange will be processed.

5. Refund Policy

Refunds are issued after the returned item passes quality inspection.

Refunds will be processed to the original payment method.

6. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos.

We will arrange a replacement or full refund.

7. Exchange Policy

We offer exchanges for:

• Size issues
• Damaged or defective items
• Incorrect product received

Exchange is subject to stock availability.

8. Contact Us

For cancellations, returns, or refunds:

Email: [email protected]

Phone / WhatsApp: +91 9846609730